html, body, p, ul, li, img, h1, h2, h3, h4, pre {
    margin: 0;
    padding: 0;
    border: 0
}

html, body, button, input, textarea, pre {
    font-family: "Helvetica Neue", Helvetica, "Microsoft Yahei", Arial, sans-serif
}

html, body {
    width: 100%;
    height: 100%;
    border: 0;
    overflow: hidden;
}

body {
    background: #fff;
    -webkit-text-size-adjust: none
}

h1, h2, h3, h4 {
    font-weight: normal
}

ul {
    list-style: none
}

a {
    text-decoration: none
}

img {
    border: none
}

textarea {
    overflow: auto
}
embed{
    width:100%;
}

* {
    scrollbar-face-color: #bbb;
    scrollbar-arrow-color: #bbb;
    scrollbar-3dlight-color: #c0c0c0;
    scrollbar-highlight-color: #bbb;
    scrollbar-shadow-color: #bbb;
    scrollbar-darkshadow-color: #c0c0c0;
    scrollbar-track-color: #eee;
}

pre{
    border: 0;
    background: 0;
    white-space: pre-line;
    word-break: normal;
}

::-webkit-scrollbar {
    width: 6px;
}

::-webkit-scrollbar-button {

}

::-webkit-scrollbar-track {
    background-color: #ddd;
}

::-webkit-scrollbar-track-piece {
    background-color: #f3f3f3;
    -webkit-border-radius: 3px;
}

::-webkit-scrollbar-thumb {
    background-color: #ccc;
    border: solid 1px #c0c0c0;
    border-radius: 3px;
}

::-webkit-scrollbar-corner {
    background-color: #f3f3f3;
}

::-webkit-resizer {
    background-repeat: no-repeat;
    background-position: bottom right;
}

::-webkit-scrollbar-thumb:hover {
    background-color: #bbb;
}
.clearfix:after{
    content: ".";
    display: block;
    height: 0;
    clear: both;
    visibility: hidden;
}

.text {
    font-size: 14px;
}

.grey {
    color: #999;
}

.grey12 {
    color: #c0c0c0;
}

.ser-info {
    height: 36px;
    margin: 0 auto;
    text-align: left;
    position: relative;
    padding-left: 15px;
    float: left;
    line-height: 36px;
    padding-top: 9px;
}

.ser-info .logo {
    float: left;
    margin-right: 10px;
    line-height: 36px;
}

.logo, .ser-company{
    display: none;
}

.ser-name {
    margin-left: 10px;
    font-size: 14px;
    display: none;
}

.ser-company, .connect-info{
    font-size: 12px;
    white-space: nowrap;
    text-overflow: ellipsis;
    overflow: hidden;
}
.connect-info {
    width: 100%;
    max-width: calc(100% - 50px);
}
.ser-info .logo img {
    max-width: 100px;
    max-height: 32px;
    display: inline-block;
    vertical-align: middle;
}

.quite {
    padding-top: 8px;
    font-size: 12px;
}

.container {
    height: 100%;
    width: 100%;
    border: 0;
}

.header {
    height: 50px;
    background-color: #19CAA6;
    color: #fff;
}
.pc-chat .header{
    width: 100%;
}
.pc-chat .ser-info{
    box-sizing: border-box;
    width: calc(100% - 80px);
    padding-top: 0;
    height: 50px;
    line-height: 50px;
}
.pc-chat .ser-info .logo{
    line-height: 50px;
}
.pc-chat .ser-company{
    max-width: calc(100% - 120px);
}
.corner-btn {
    position: absolute;
    z-index: 120;
    height: 20px;
    bottom: 12.5px;
    top: 12.5px;
    width: 80px;
    right: 5px;
}


.chat-min {

}
.chat-close {

}

.chat-voice {

}

.chat-voice.close {

}

.chat-min, .chat-close, .chat-voice,.chat-voice.close {
    font-size: 20px !important;
    width: 16px;
    height: 16px;
    display: inline-block;
    cursor: pointer;
    float: right;
    background-size: 16px 16px;
    background-position: 5px 5px;
    padding: 5px;
    padding-top: 2px;
}

.m7_content {
    position: absolute;
    height: auto;
    top: 50px;
    bottom: 130px;
    right: 0;
    left: 0;
    background-color: #f7f7f7;
    overflow-y: auto;
    display: block;
}

.conversation {
    list-style: none;
    padding: 12px;
}

.footer {
    position: absolute;
    right: 0;
    left: 0;
    bottom: 0;
    height: 130px;
    background: #fff;
}

.wap-footer {
    position: absolute;
    right: 0;
    left: 0;
    bottom: 0;
    height: auto;
    background: #fff;
}

.msg-input {
    display: block;
    margin-top: 2px;
    position: absolute;
    bottom: 25px;
    left: 0;
    right: 10px;
    top: 25px;
    height: 70px;
}

.input-box {
    display: block;
    left: 0;
    height: 70px;
}

.input-box textarea {
    width: 100%;
    resize: none;
    height: 60px;
    border: 0;
    padding: 5px 0 5px 8px;
    outline: none;
    font-size: 14px;
}

.msg-toolbar-footer {
    position: absolute;
    bottom: 0;
    right: 0;
    left: 0;
    height: 30px;
    display: block;
}

.msg-toolbar-footer input{
    width: 58px;
    height: 28px;
    line-height: 28px;
    text-align: -moz-center !important;
    text-align: center;
    color: #fff;
    border: 0;
    border-radius: 4px;
    outline: none;
    cursor: pointer;
    background-color: #19CAA6;
    font-size: 14px;
}
#chatmsg_submit {
    width: 40px;
    height: 100%;
    text-align: -moz-center !important;
    text-align: center;
    color: #fff;
    border: 0;
    border-radius: 5px;
    outline: none;
    cursor: pointer;
    background-color: #19CAA6;
    font-size: 14px;
}
.evaluation_easy input{
    display: inline-block;
    height: 21px;
    padding: 0 14px;
    background-color: #19CAA6;
    border: 0;
    border-radius: 2px;
    color: #fff;
    text-shadow: 0 -1px 0 rgba(0, 0, 0, 0.25);
    box-shadow: -.5px -.5px .5px rgba(0,0,0,0.15) inset;
    line-height: 21px;
    text-decoration: none;
    cursor: pointer;
    margin: 0 auto;
    font-size: 12px;
}
#chatmsg_submit{
    padding: 0;
    margin: 0;
    border:0;
    -webkit-appearance:none;
    -moz-appearance:none;
}
.msg-toolbar-footer input:hover {
    background-color: #1ed4b4;
}

.msg-toolbar-footer span {
    display: block;
    float: right;
    height: 24px;
    margin: 1px 8px 1px 0;
    text-align: center;
}

.msg-toolbar {
    height: 24px;
    border-top: 1px solid #ddd;
}

.msg-toolbar span {
    margin: 1px 3px;
    height: 21px;
}

.face-con {
    display: none;
    position: absolute;
    width: 100%;
    height: 0;
    left: 0;
    right: 0;
    background-color: #eee;
    top: 0;
    overflow-x: auto;
    z-index: 10;
}

.face-con li {
    float: left;
}

#face-btn, .msg-toolbar #image-btn, #question-btn,.msg-toolbar #file-btn,.replace-btn,.video-btn,.appraise-btn{
    margin-top: 3px;
    margin-left: 6px;
    width: 20px;
    height: 20px;
    cursor: pointer;
    /*background-color: #7d7d7d;*/
    float: left;
    position: relative;
    color: #888A92;
}
.replace-btn,.appraise-btn{
    display: none;
}
.msg-toolbar #image-btn {
    width: 22px;
}
#file-btn {
    width: 22px;
}

.emoji-face {
    width: 25px;
    height: 25px;
    display: inline-block;
    cursor: pointer;
    background: url("../images/emoji.png") no-repeat;
}

.outer-right, .outer-left{
    float: right;
    width: 80%;
    position: relative;
    clear: both;
    font-size: 14px;
    margin-left: 40px;
    margin-right: 3px;
}

.outer-left {
    float: left;
}

.outer-iframe-left{
    float:left;
    position: relative;
    clear: both;
    padding-top: 5px;
    margin-left: 40px;
}
.outer-right:before, .outer-right > i {
    /*width: 0;*/
    /*height: 1px;*/
    /*border-width: 6px 7px;*/
    /*border-style: dashed solid dashed solid;*/
    /*!*border-color: #66afe9 transparent transparent;*!*/
    /*border-color: transparent transparent transparent #19CAA6;*/
    /*_border-color: #fff #19CAA6 #fff #eee;*/
    /*font-size: 0;*/
    /*line-height: 0;*/
    /*content: "";*/
    /*position: absolute;*/
    /*top: 15px;*/
    /*right: -12px;*/
}

.outer-left:before, .outer-left > i {
    /*width: 0;*/
    /*height: 1px;*/
    /*border-width: 6px 7px;*/
    /*border-style: dashed solid dashed solid;*/
    /*border-color: transparent #feffff transparent transparent;*/
    /*_border-color: #fff #fff #fff #feffff;*/
    /*font-size: 0;*/
    /*line-height: 0;*/
    /*content: "";*/
    /*position: absolute;*/
    /*top: 15px;*/
    /*left: -12px;*/
    /*left: -11px \9;*/
    /**left: -11px;*/
    /*z-index: 1;*/

}
.outer-left:after {
    /*width: 0;*/
    /*height: 1px;*/
    /*border-width: 6px 7px;*/
    /*border-style: dashed solid dashed solid;*/
    /*border-color: transparent #e5e6e7 transparent transparent;*/
    /*font-size: 0;*/
    /*line-height: 0;*/
    /*content: "";*/
    /*position: absolute;*/
    /*top: 15px;*/
    /*left: -13px;*/
}


.service {
    margin-right: 10px;
    margin-top: 5px;
    background-color: #feffff;
    display: inline-block;
    padding: 10px 10px;
    float: left;
    word-break: break-all;
    word-wrap: break-word;
    color: #000;
    border-radius: 3px;
    max-width:100%;
    box-sizing: border-box;
    border: 1px solid #e5e6e7;
}
/* 修复线上bug，机器人消息结尾是一个a链接，链接长度过长，导致超出 */
.service pre a{
    word-break: break-all;
}

.customer {
    margin-left: 10px;
    margin-top: 5px;
    *margin-top: 10px;
    background-color: #19CAA6;
    display: inline-block;
    padding: 10px 10px;
    float: right;
    word-break: break-all;
    word-wrap: break-word;
    color: #fff;
    border-radius: 3px;
    position: relative;
    max-width:100%;
}

.chatmsg {
    margin-bottom: 15px;
    position: relative;
    overflow: hidden;
}

.chatmsg:after, .chatmsg p {
    content: "";
    display: table;
    clear: both;
    word-break: break-word;
}

.service-name {
    float: left;
    display: block;
    position: relative;
    font-size: 12px;
    color: #8D8D8D;
    margin-left: 40px;
}

.showtime {
    color: #D2D2D2;
    position: relative;
    margin-bottom: 10px;
    font-size: 12px;
    text-align: center;
}

#show-more, .sendmsg {
    color: #19CAA6;
    text-decoration: underline;

}

.icon-warn {
    background: url('../images/icon-warn.png') no-repeat;
    width: 17px;
    height: 17px;
    margin-right: 3px;
    display: inline-block;
    position: absolute;
    left: -20px;
}

.chat-finish,.qimo_warp .end-session-box {
    position: absolute;
    top: 0;
    left: 0;
    z-index: 10;
    background-color: rgba(0, 0, 0, .4);
    filter:progid:DXImageTransform.Microsoft.gradient(startColorstr=#66000000,endColorstr=#66000000);
    color: #fff;
    width: 100%;
    height: 100%;
    text-align: center;
    line-height: 130px;
}

.qimo_warp .end-session-box{
    background-color: #e6e6e6;
    line-height: normal;
}
.qimo_warp .end-session-box div{
    color: #000;
    font-size: 14px;
    margin: 30px 20px;
    cursor: pointer;
    text-align: center;
    width: 60px;
    line-height: normal;
    display: inline-block;
}

.chat-isAcceptOther {
    position: absolute;
    top: 0;
    left: 0;
    z-index: 500;
    background-color: rgba(0, 0, 0, .4);
    color: #fff;
    width: 100%;
    height: 100%;
    display: none;
}



.sys-msg {
    background-color: rgba(0, 0, 0, .4);
    filter:progid:DXImageTransform.Microsoft.gradient(startColorstr=#66000000,endColorstr=#66000000);
    color: #fff;
    width: 80%;
    right: 10%;
    left: 10%;
    bottom: 130px;
    z-index: 4;
    position: absolute;
    font-size: 12px;
    text-align: center;
}

.isClose{
    position: absolute;
    z-index: 11;
    top: 50px;
    right: 0;
    height: 100%;
    border-color: #19CAA6;
    border-style: solid;
    border-width: 3px 1px 1px 1px;
    box-shadow: 0 1px 9pt #C7C9CA;
    padding: 10px 40px;
    width: 100%;
    background: rgba(0, 0, 0, .4);
    box-sizing: border-box;
    filter:progid:DXImageTransform.Microsoft.gradient(startColorstr=#66000000,endColorstr=#66000000);
}
.close_box{
    background: #fff;
    padding: 10px 10px 20px;
    font-size: 12px;
    line-height: 12px;
}
.close_box dl{
    padding: 0;
    margin: 0;
    border-bottom: 1px solid #c9c9c9;
    line-height: 22px;
}
.close_box dt{
    color: #a7a7a7;
}
.close_box dd{
    float: right;
}
.close_box dd a{
    display: inline-block;
    margin-left: 10px;
    color: #1acaa4;
}
.close_box h3{
    display: block;
    font-size: 12px;
    white-space: normal;
    color: #5e5e5e;
    padding: 20px 0;
    text-align: center;
}
.close_box ol,.close_box ul,.close_box li{
    list-style: none;
    padding: 0;
    margin: 0;
    text-align: center;
}
.close_box ol li{
    display: inline-block;
}

.manual {
    cursor: pointer;
    color: #19CAA6;
    float: right;
    font-size: 12px;
    margin: 3px 8px 0 0;
}

/*������ʽ*/
.leave-msg-box {
    display: none;
    width: 100%;
}

.row_item_input {
    margin: 5px 15px 0;
}

.row_item_input.leave_msg {
    overflow: hidden;
    display: block;
}

.row_item_input.old_leave_msg{
    display: none;
}

.textbox {
    margin-bottom: 10px;
    border: 1px solid #ccc;
    border-radius: 5px;
    box-shadow: none;
    padding: 0 10px;
}

.inputbox {
    /*margin-bottom:10px;*/
    /*margin-top:10px;*/
    border: 1px solid #ccc;
    border-radius: 5px;
    box-shadow: none;
    height: 25px;
    padding: 0 12px;
    width: 55%;
    float: left;
    line-height: 21px;
    overflow: hidden !important;
}

.leave_btn {
    width: 100%;
    border: none;
    color: white;
    background-color: rgb(0, 180, 95); /*#19CAA6*/
    border-radius: 5px;
    height: 30px;
    margin-top: 15px;
    font-size: 16px;
}

.ptext {
    margin-bottom: 5px;
    margin-top: 0;
}

.tips {
    background-color: #eb4f38;
    box-shadow: #999;
    color: white;
    font-size: 12px;
    padding: 5px;
    text-align: center;
    border-radius: 4px;
    /*opacity: 0.8;*/
}
.ok{
    background-color: #11cd6e;
}

.grey {
    color: #999;
}

.row_item_input .leave_btn{
    -webkit-appearance:none;
}
.row_item_input input {
    font-size: 12px;
    outline: none;
    border: none;
    width: 100%;
    margin: 0;
}

.row_item_input input.inputbor{
    margin: 0;
    padding: 0;
    border-radius: 5px;
    box-shadow: none;
    height: 25px;
    width: 130px;
}
.inputbox input{
    padding: 0;
    margin: 0;
}
.row_item_input textarea {
    font-size: 12px;
    outline: none;
    padding: 6px 0;
    border: none;
    overflow: hidden;
}
.row_item_input #leavemsg_content{
    overflow: auto;
}

.leave_body p {
    margin: 15px 15px 10px;
    font-size: 14px;
}

.input_icon {
    width: 25px;
    height: 25px;
    background-color: #19CAA6;
    float: left;
    margin-right: 5px;
}

.input_label {
    float: left;
    font-size: 12px;
    line-height: 27px;
    width: 85px;
    text-align: left;
    margin-right: 10px;
    padding-left: 10px;
    position: relative;
}

.input_label .isEnable {
    color: red;
    position: absolute;
    left: 0px
}

.leave_footer {
    margin: 10px 15px 0;
}

.showImage{
    display: none;
    width:800px;
    height:600px;
    overflow: auto;
}
.chatMsg img{
    max-width: 200px;
    max-height: 150px;
}

.chattype{
    position: absolute;
    left: 0;
    top: 50px;
    padding: 0;
    width: 100%;
    height: 100%;
    /*-moz-box-sizing: content-box;*/
    /*-webkit-box-sizing: content-box;*/
    /*-o-box-sizing: content-box;*/
    /*-ms-box-sizing: content-box;*/
    /*box-sizing: border-box;*/
    background: #eee;
    overflow-y: auto;
    line-height: 48px;
    color: #676767;
    text-align: center;
    z-index: 11;
}
.chattype ul,.chattype li{
    float: none;
    list-style: none;
    margin: 0;
}
#mtypelist{
    background: #eee;
    margin: -20px 40px 70px;
}
#mtypelist li{
    float: none;
    color: #676767;
    height: 3em;
    line-height: 3;
    margin-top:20px;
    background: #fff;
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
    cursor: pointer;
    border: 1px solid #fff;
}

.chattype p{
    padding:10px 0;
}
.close_box .evaluates{
    margin-bottom: 10px;
}
.close_box .reasons{
    text-align: center;
    display: none;
    height: 93px;
    width: 205px;
    margin: 0 auto 15px;
}
.reasons li{
    width: 90px;
    display: inline-block;
    margin: 5px 5px;
    border: 1px solid #a3a3a3;
    color: #333;
    cursor: pointer;
    height: 20px;
    line-height: 20px;
    border-radius: 3px;
}
.reasons .reason_li_text{
    -webkit-user-select:none;
    -moz-user-select:none;
    -ms-user-select:none;
    user-select:none;
}
.reasons:before,.reasons:after{
    content:"";
    display:block
}
.reasons:after{
    clear:both;
}
.reasons input{
    opacity: 0;
    filter:alpha(opacity=0);
    margin: 0 0 0 -15px;
    cursor: pointer;
}
.submit_evaluate,.submit_evaluate_cancel{
    display: inline-block;
    height: 21px;
    padding: 0 14px;
    background-color: #19CAA6;
    border: 0;
    border-radius: 2px;
    color: #fff;
    /*text-shadow: 0 -1px 0 rgba(0, 0, 0, 0.25);*/
    /*box-shadow: -.5px -.5px .5px rgba(0,0,0,0.15) inset;*/
    line-height: 21px;
    text-decoration: none;
    cursor: pointer;
    margin: 0 auto;
    font-size: 12px;
}
.submit_evaluate_cancel{
    background-color: #fff;
    color: #333;
    border: 1px solid #aaa;
}
/*li.active{*/
    /*background-color: #19CAA6;*/
    /*color: #fff;*/
/*}*/
.reasons label{
    -webkit-touch-callout: none;
    -webkit-user-select: none;
    -khtml-user-select: none;
    -moz-user-select: none;
    -ms-user-select: none;
    user-select: none;
}
.reasons.active{
    display: block;
}
.reasons label{
    display: inline-block;
    width: 100%;
}
.evaluates label{
    display: inline-block;
    margin: 0 3px 7px;
}
.evaluates input{
    margin-left: 0;
}
.proposal{
    font-size: 12px;
    padding: 3px 6px;
    box-sizing: border-box;
    width: 100%;
    margin-bottom: 15px;
}
.reasons span{
    display: inline-block;
    width: 100%;
    text-align: center;
}
.reasons input+span{
    background-color:#E6E6E6;
}
.esc_form{
    text-align: center;
}
.esc_form textarea{
    outline: none;
}
.esc_form_easy,.evaluation_result{
    height: auto;
    text-align: center;
    background-color: #ccc;
    padding: 10px 0;
    font-size: 12px;
}
.esc_form_easy label{
    font-size: 12px;
    margin: 2px 3px;
    display: inline-block;
}
.wrap_title{
    margin-bottom: 6px;
}
#launch_evaluation{
    display: none;
}
.sys-outer-left{
    width: 100%;
    margin-top: 5px;
}
.clearall:before,.clearall:after{
    content:"";
    display:block
}
.clearall:after{
    clear:both;
}
/*.esc_mask{*/
    /*display: none;*/
    /*z-index: 10;*/
    /*width: 100%;*/
    /*height: 100%;*/
    /*position: absolute;*/
    /*top: 0;*/
    /*background: rgba(0, 0, 0, .4);*/
    /*filter:progid:DXImageTransform.Microsoft.gradient(startColorstr=#66000000,endColorstr=#66000000);*/
    /*padding:0 12px;*/
/*}*/
.judegClose, .browserVersionTips ,.busyTips,.videoInvite,.closeVideoInvite, .screenShareInvite, .closeScreenShareTip, .satisfactionClose, .robotAppraise{
    position: absolute;
    z-index: 15;
    top: 25%;
    padding-bottom: 10px;
    left: 0;
    right: 0;
    margin: auto;
    width: 250px;
    border-color: #19CAA6;
    border-style: solid;
    border-width: 3px 1px 1px 1px;
    box-shadow: 0 1px 9pt #C7C9CA;
    background-color: #fff;
}
.judegClose p,.videoInvite p, .closeVideoInvite p, .screenShareInvite p, .closeScreenShareTip p, .satisfactionClose p, .robotAppraise p{
    text-align: center;
    margin: 20px 0;
    font-size: 14px;
    line-height: 30px;
    padding: 0 5px;
}
.videoInviteReject{
    text-align: center;
    margin: 0 8%;
    border-radius: 3px;
    width: 35%;
    height: 30px;
    font-size: 14px;
    display: inline-block;
    line-height: 30px;
    background-color: #fff;
    color: #1f3d3a;
    border: 1px solid #19CAA6;
}
.satisfactionClose {
    text-align: center;
    top: 15%;
}
.satisfactionBtn {
    margin-top: 30px;
    text-align: center;
    border-radius: 3px;
    width: 35%;
    cursor: pointer;
    height: 30px;
    line-height: 30px;
    display: inline-block;
    font-size: 14px;
    border: 1px solid #000;
}
.satisfactionBtnCommit {
    color: #fff;
    margin-right: 20px;
    background-color: #19CAA6;
    border: 1px solid #19CAA6;
}
.satisfactionBtnColse {
    color: #000;
    border: 1px solid #000;
}
.judegCancelBtn{
    text-align: center;
    margin: 0 8%;
    border-radius: 3px;
    width: 35%;
    height: 30px;
    border: 1px solid;
    font-size: 14px;
    display: inline-block;
    line-height: 30px;
    background-color: #fff;
    color: #1f3d3a;
    border: 1px solid #19CAA6;
}
.judegCloseBtn,.videoInviteAccept{
    text-align: center;
    margin: 0 5%;
    border-radius: 3px;
    background-color: #19CAA6;
    color: #fff;
    width: 35%;
    height: 30px;
    font-size: 14px;
    display: inline-block;
    line-height: 30px;
}

.vipAssignFail{
    position: absolute;
    z-index: 1000;
    bottom: 45%;
    right: 10%;
    left: 10%;
    height: 140px;
    border-color: #19CAA6;
    border-style: solid;
    border-width: 3px 1px 1px 1px;
    box-shadow: 0 1px 9pt #C7C9CA;
    background-color: #fff;
}
.vipAssignFail p{
    text-align: center;
    margin: 20px 0;
    font-size: 14px;
    line-height: 30px;
    padding:0 5px;
}
.acceptOtherAgent{
    text-align: center;
    margin: 0 8%;
    border-radius: 3px;
    color: #fff;
    background-color: #19CAA6;
    width: 35%;
    height: 30px;
    font-size: 14px;
    display: inline-block;
    line-height: 30px;
}
.refusedOtherAgent{
    text-align: center;
    margin: 0 5%;
    border-radius: 3px;
    color: #444;
    background-color: #fff;
    width: 35%;
    height: 30px;
    font-size: 14px;
    display: inline-block;
    border: #ddd solid 1px;
    line-height: 30px;
}


.inviteAgentOffline{
    position: absolute;
    z-index: 1000;
    bottom: 45%;
    right: 10%;
    left: 10%;
    height: 140px;
    border-color: #19CAA6;
    border-style: solid;
    border-width: 3px 1px 1px 1px;
    box-shadow: 0 1px 9pt #C7C9CA;
    background-color: #fff;
}
.inviteAgentOffline p{
    text-align: center;
    margin: 20px 0;
    font-size: 14px;
    line-height: 30px;
    padding:0 5px;
}
.inviteAcceptOtherAgent{
    text-align: center;
    margin: 0 8%;
    border-radius: 3px;
    color: #fff;
    background-color: #19CAA6;
    width: 35%;
    height: 30px;
    font-size: 14px;
    display: inline-block;
    line-height: 30px;
}
.inviteRefusedOtherAgent{
    text-align: center;
    margin: 0 5%;
    border-radius: 3px;
    color: #444;
    background-color: #fff;
    width: 35%;
    height: 30px;
    font-size: 14px;
    display: inline-block;
    border: #ddd solid 1px;
    line-height: 30px;
}



#allQuestion{
    position: absolute;
    z-index: 11;
    top: 50px;
    right: 0;
    width: 100%;
    background: #e6e6e6;
    box-sizing: border-box;
    filter:progid:DXImageTransform.Microsoft.gradient(startColorstr=#ffe6e6e6,endColorstr=#ffe6e6e6);
    padding: 26px 10px 10px;
    height: 320px;
    display: none;
}
.allQuestion_top,.allQuestion_bot{
    width: 100%;
}
.question_groups, .question_common{
    background: #fff;
    height: 260px;
    color: #5e5e5e;
    font-size: 12px;
    float:left;
    overflow-y: auto;
}
.question_groups li,.question_common li{
    word-break: break-all;
    margin: 5px 0;
    cursor: pointer;
    max-height: 28px;
    overflow: hidden;
    box-sizing: border-box;
    line-height: 14px;
    padding-left: 5px;
}
.question_groups span,.question_common span{
    display: inline-block;
    line-height: 14px;
    float:left;
    padding: 0 5px 2px 5px;
}
.allQuestion_top{
    margin-bottom: 4px;
    color: #5e5e5e;
    font-size: 14px;
}
.allQuestion_top span,.question_groups,.question_common{
    display: inline-block;
}
.title_one{
    width: 36%;
}
.question_groups{
    width: 38%;
    box-sizing: border-box;
    border-right: 2px solid #d9d9d9;
}
.title_two{
    width: 60%;
    margin-left: 2px;
}
.question_common{
    width: 62%;
}
::-webkit-scrollbar-track-piece{
    background-color: #fff;
}
#question-btn.active{
    background: rgb(25,202,166);
}
.question_groups li.active{
    background-color: #fff;
    color: #19CAA6;
}
#imcsr{
    z-index: 15;
}
.outer-left img{
    width: auto;
    max-width: 100%;
    box-sizing: border-box;
}
/* img pop start*/
#imgview{
    display: none;
    top: 0;
    bottom: 0;
    width: 100%;
    height: 100%;
    position: fixed;
    background: rgba(0,0,0,.8);
    text-align: center;
    vertical-align: middle;
    z-index: 1090;
}
#imgview img{
    max-width: 90%;
    max-height: 80%;
}
#imgview b{
    height: 50px;
    display: block;
    position: absolute;
    top: 0;
    left: 0;
    width: 50px;
    z-index: 100000;
    line-height: 44px;
    text-align: left;
    color: #fff;
    text-indent: 10px;
    background: url('../images/back.png') no-repeat 2% 50%;
}
#imgview span{
    top: 50px;
    bottom: 0;
    position: absolute;
    left: 0;
    right: 0;
    text-align: center;
}
.wechatFileUrl{
    text-decoration: underline;
}
.wechatFileDownload {
    cursor: pointer;
}
/* img pop end*/
.conversation li .service a{
    color: #108EE9;
    text-decoration:none;
}
.conversation li a:hover{
    text-decoration:underline;
}
.conversation li .customer a {
    color: #fff;
}
.outer-right.img-file>div{
    /*background: #fff!important;*/
    /*border: 2px solid #eee;*/
}
.outer-right.img-file:before{
    /*width: 6px;*/
    /*height: 6px;*/
    /*background: #fff!important;*/
    /*border-left: 2px solid transparent;*/
    /*border-bottom: 2px solid transparent;*/
    /*border-right: 2px solid #eee;*/
    /*border-top: 2px solid #eee;*/
    /*transform: rotate(45deg);*/
    /*z-index:1;*/
    /*right: -4px;*/
}
#replace-con{
    display: none;
    position: absolute;
    width: 120px;
    background: #fff;
    left: 62px;
    bottom: 133px;
    border-radius: 4px;
    box-shadow: 0 0 15px #333;
    font-size: 14px;
    z-index: 1;
}
#replace-con ul{
    overflow-x: hidden;
    overflow-y: auto;
    max-height: 120px;
    border-radius: 4px;
}
#replace-con ul li{
    cursor: pointer;
    text-overflow: ellipsis;
    white-space: nowrap;
    width: 100%;
    overflow: hidden;
    box-sizing: border-box;
    padding: 2px 0 2px 4px;
    text-align: center;
}
#replace-con ul li:hover{
    background: #E9FFFB;
}
#replace-con:after{
    content: "";
    position: absolute;
    bottom: -6px;
    width: 0;
    left: 54px;
    height: 0;
    border-width: 6px 6px 0;
    border-style: solid;
    border-color: #fff transparent transparent;
}
.video-btn{
    margin-top: 3px;
    margin-left: 6px;
    width: 20px;
    height: 20px;
    cursor: pointer;
    float: left;
    position: relative;
}
.icon-video{
    width: 23px;
    height: 23px;
    /*display: inline-block;*/
    cursor: pointer;
    /*background: url("../images/video-warn.png") no-repeat;*/
    vertical-align: middle;
    margin-right: 2px;
}
.icon-shareScreen {
    width: 20px;
    height: 20px;
    cursor: pointer;
    vertical-align: middle;
    margin-right: 2px;
}
.browserVersionTips{
    height: 186px;
}
.browserVersionTips p{
    padding:0 15px;
    margin: 20px 0;
    font-size: 14px;
    line-height: 30px;
}
.browserVersionTips .esc_talk ,.busyTips .esc_talk{
    text-align: center;
}
.busyTips p{
    padding:0 15px;
    margin: 20px 0;
    font-size: 14px;
    line-height: 30px;
}
.englishTip{
    font-size: 16px !important;
    line-height: 20px !important;
}
.browserVersionTipsConfirm,.busyConfirm{
    text-align: center;
    margin: 0 auto;
    border-radius: 3px;
    color: #fff;
    background-color: #19CAA6;
    width: 35%;
    height: 30px;
    font-size: 14px;
    display: inline-block;
    line-height: 30px;
}
.videoInviteAccept{
    background-color: rgb(26,187,156);
    color: #fff;
}
/*.videoInviteReject{*/
    /*background-color: rgb(102,189,199);*/
/*}*/
/*tooltip样式*/
.qimo_tooltip {
    background: #808080;
    color: #fff;
    width: 35px;
    position: absolute;
    top: -33px;
    left: -6px;
    padding: 4px;
    font-size: 12px;
    border-radius: 4px;
    text-align: center;
}
.qimo_tooltip:before {
    width: 0;
    height: 1px;
    border-width: 5px 5px;
    border-style: dashed solid dashed solid;
    border-color: #808080 transparent transparent transparent;
    font-size: 0;
    line-height: 0;
    content: "";
    position: absolute;
    top: 24px;
    left: 50%;
    transform: translateX(-5px);
}
#face-btn .qimo_tooltip {
    left: -11px;
}
#image-btn .qimo_tooltip {
    left: -11px;
  /*width: 25px;*/
}
#file-btn .qimo_tooltip {
    left: -11px;
}
.video-btn .qimo_tooltip {
  left: -26px;
  width: 62px;
}
#question-btn .qimo_tooltip {
  left: -19px;
  width: 50px;
}
.replace-btn .qimo_tooltip {
  left: -36px;
  width: 84px;
}
.appraise-btn .qimo_tooltip {
    left: -18px;
    width: 48px;
}
#turn_agent .qimo_tooltip {
    width: 46px;
    left: -18px;
}
.reply_evaluation {
    display: inline-block;
    width: 100%;
    padding: 10px 10px 8px 0;
    text-align: right;
    box-sizing: border-box;
    position: relative;
    min-width: 168px;
}
.reply_evaluation label{
    display: inline-block;
    cursor: pointer;
    font-size: 12px;
}
.reply_evaluation label input{
    display: none;
}
.robot_evaluation_li{
    border-top: 1px solid #a8a8a8;
    display: none;
    padding-top: 4px;
    word-break: normal;
}
.reply_evaluation .reply_evaluation_two{
    margin-left: 6px;
    border-left: 1px solid #ccc;
    padding-left: 6px;
}
.reply_evaluation .iconfont{
    color: #ccc;
    margin-right: 4px;
}
.reply_evaluation .reply_evaluation_cover{
    position: absolute;
    display: none;
    width: 100%;
    height: 100%;
    top: 0;
}
/*广告版webIm 设置*/
.qimo_warp {
    width: 100%;
    height: 100%;
    overflow: hidden
}

.qimo_davLeft {
    width: 169px;
    width: 167px\0/;
    height: 450px;
    float: left;
    overflow: hidden;
    display: none;
    border-right: 1px solid #ddd;
}

.qimo_content {
    height: 450px;
    width: 480px;
    position: relative;
    float: left;
    overflow: hidden;
    background-color: #f7f7f7;
}
.qimo_davRight {
    height: 450px;
    width: 169px;
    width: 167px\0/;
    float: left;
    overflow: hidden;
    display: none;
    border-left: 1px solid #ddd;
}

.qimo_dav_scroll {
    float: left;
    line-height: 30px;
    font-size: 12px;
    padding-left: 20px;
}

.qimo_dav_scrollX {
    overflow: hidden;
    width: 200px;
    float: left;
    margin-left: 20px;
    font-size: 12px;
    display: none;
    margin-top: 3px;
}

.qimo_dav_scrollX .qimo {
    /*width:99999999px;*/
    width: 8000%;
    height: 30px;
}

.qimo_dav_scrollX .qimo div {
    float: left;
}

.qimo_dav_scrollX .qimo ul {
    float: left;
    height: 30px;
    overflow: hidden;
    zoom: 1;
}

.qimo_dav_scrollX .qimo ul li {
    float: left;
    line-height: 30px;
    list-style: none;
}

.qimo_dav_scrollX li a {
    margin-right: 10px;
    color: #4d4d4d;
}

.qimo_dav_scrollX li a:hover {
    text-decoration: underline;
    color: #901d22;
}
 /*Y轴滚动广告*/

.scrollNews {
    padding-top: 4px;
    position: relative
}


.qimo_dav_scrollY div {
    position: absolute;
}

.qimo_dav_scrollY a {
    cursor: pointer;
    font-size: 12px;
    text-decoration: none;
    margin: 0;
    padding: 0;
    display: inline-block;
    height: 20px;
    line-height: 20px;
    float: left;
    color: #4d4d4d;
}

.qimo_dav_scrollY a:hover{
    text-decoration: underline;
    color: #901d22;
}

.qimo_dav_scrollY li{
    list-style: none;
    line-height: 20px;
    display: block;
    height: 20px;
}

#newScrollY {
    padding-right: 2px;
    font-weight: normal;
    overflow: hidden;
    max-width: 202px;
    line-height: 20px;
    height: 20px;
    float: left;
    padding-left: 20px;
    display: none;
}

.float_dav {
    display: block;
    position: relative;
    box-sizing: border-box;
    border: 1px solid #ccc;
    padding: 10px 25px;
    background: #f7f7f7;
    z-index: 10;
    top: 10px;
    margin: 0px 15px 0 10px;
}

.float_dav_content {
  overflow: hidden;
  width: 100%;
}

.float_dav .float_icon_left {
    left: -1px;
    top: -1px;
    border-bottom: 5px solid #f7f7f7;
    border-right: 5px solid #f7f7f7;
}

.float_dav .float_icon_right {
    right: -1px;
    bottom: -1px;
    border-top: 5px solid #f7f7f7;
    border-left: 5px solid #f7f7f7;
}

.float_dav .float_icon {
    width: 18px;
    height: 16px;
    display: block;
    position: absolute;
}

.float_dav .float_icon img {
    width: 100%;
    height: 100%;
}

    /*座席头像*/
.user-avatar {
    width: 30px;
    height: 30px;
    border-radius: 50%;
    float: left;
    position: absolute;
    left: 0;
    top: 22px;
    overflow: hidden;
}

.user-avatar img {
    width: 100%;
    height: 100%;
}

.robotAvatar img{
    width: 100%;
    height: 100%;
}

.systemAvatar img{
    width: 100%;
    height: 100%;
}

.zuoxiAvatar img{
    width: 100%;
    height: 100%;
}

.qimo_hide {
    display: none;
}
.qimo_show {
    display: block;
}
#mtypelist .qimo_li_small{
    margin: 0 auto;
    margin-top: 20px;
    width: 80%
}
#qimo_videopup{
    position: absolute;
    width: 100%;
    height: 100%;
    z-index: 10;
    top: 0;
}
.endsession_btn,.evalution_btn{
    display: inline-block;
}
.evaluation_easy .disabled{
    background-color: #aaa;
    cursor: default;
}
#turn_agent{
    position: relative;
}
.qimo_richText{
    cursor: pointer;
    width: 200px;
    height: 60px;
    padding: 5px;
}
.qimo_richText .qimo_richTextTitle {
    width:200px;
    font-size:14px;
    display: -webkit-box;
    -webkit-box-orient: vertical;
    -webkit-line-clamp: 2;
    overflow: hidden;
    text-decoration:underline
}
.qimo_richTextBottom{
    width:200px;
    margin-top:6px;
}
.qimo_richTextDesc{
    display:inline-block !important;
    color: #999;
    font-size: 12px;
}
.qimo_richTextImg{
    display:inline-block;
    float:right;
    width:55px !important;
    height:40px;
}
.question-btn-wap{
    display: none;
    width: 20px;
    height: 20px;
    border-radius: 50%;
    overflow: hidden;
    line-height: 0;
    vertical-align: middle;
    cursor: pointer;
}
.transfer-btn,.evaluation-btn, .robot-evaluation-btn {
    border: 1px solid #fff;
    font-size: 12px;
    height: 20px;
    line-height: 20px;
    display: none;
    vertical-align: middle;
    margin-left: 10px;
    cursor: pointer;
    padding: 4px 6px;
    border-radius: 6px;
}

.wap-footer .msg-input{
    position: unset;
}

.input-box-wap {
    max-height: 6em;
    border: 1px solid #d9d9d9;
    outline-color: transparent;
    width: calc(100% - 140px);
    width: -moz-calc(100% - 140px);
    width: -webkit-calc(100% - 140px);
    line-height: 20px;
    /*min-height: 30px;*/
    height: 30px;
    padding: 4px;
    overflow: visible;
    resize:none;
    outline:none;
    display: inline-block;
    font-size: 14px;
    border-radius: 6px;
    box-sizing: border-box;
    cursor: pointer;
    vertical-align: bottom;
    -webkit-user-select: initial;
    -moz-user-select: initial;
    -ms-user-select: initial;
    user-select: initial;
    -webkit-appearance: none;
    -moz-appearance: none;
    appearance: none;
}
.toolbar-btn {
    width: 26px;
    height: 26px;
    border-radius: 50%;
    display: inline-block;
    text-align: center;
    line-height: 24px;
    margin: 2px 10px;
    vertical-align: bottom;
    cursor: pointer;
}
.send-msg-box{
    padding: 10px 2px;
    font-size: 0;
}
.send-msg-box #face-btn {
    width: 26px;
    height: 26px;
    background-color: transparent;
    display: inline-block;
    margin: 2px 10px;
    float: none;
    vertical-align: bottom;
}
#chatmsg_submit {
    background: none;
    font-size: 12px;
}
.send-msg-box .submit-btn {
    height: 28px;
    box-sizing: border-box;
    border-radius: 6px;
    display: inline-block;
    vertical-align: bottom;
    cursor: pointer;
}
.wap-container .m7_content{
    bottom: 42px;
    top: 50px;
}
.wap-container .wap-footer{
    min-height: 50px;
}
.wap-container .face-con{
    position: static;
    padding: 10px;
    box-sizing: border-box;
}
.wap-container .ser-info .logo img {
    width: 100%;
    line-height: 100%;
    height: 100%;
    display: inline-block;
}
#allQuestion.allQuestion-wap {
    background: rgba(0, 0, 0, .4);
    top: 0;
    padding-top: 80px;
}
.wap-container .question_common{
    width: 58%;
}
.wap-container .question_groups,.wap-container .question_common{
    float: left;
    box-sizing: border-box;
}
.wap-container .question_groups li,.wap-container .question_common li{
    word-break: break-all;
    cursor: pointer;
    max-height: 38px;
    overflow: hidden;
    box-sizing: border-box;
    line-height: 14px;
    padding: 5px;
    margin: 0;
}
.wap-container .question_btn{
    font-size: 12px;
    text-align: center;
    padding-top: 6px;
}
.wap-container .question_btn span{
    padding: 6px 10px;
    display: inline-block;
    border: 1px solid #b3b3b3;
    border-radius: 6px;
    cursor: pointer;
}
.wap-container .agent-ul,.wap-container .more-btn-wap{
    display: none;
    font-size: 12px;
    height: 110px;
}
/*.wap-container .more-btn-wap img{*/
    /*display: block;*/
/*}*/
.wap-container #replace-con {
    display: none;
    font-size: 14px;
    position: static;
    width: auto;
    box-shadow: none;
    height: 110px;
}
.wap-container #replace-con ul{
    height: 100%;
}
.wap-container #replace-con ul li{
    padding: 4px 20px;
    text-align: center;
}
.wap-container .ser-info {
    height: 100%;
    margin: 0 auto;
    text-align: left;
    width: 100%;
    float: left;
    line-height: 50px;
    padding: 0 90px 0 10px;
    vertical-align: top;
    font-size: 0;
    box-sizing: border-box;
    position: relative;
}
.wap-container .ser-info .logo {
    max-height: 32px;
    max-width: 100px;
    overflow: hidden;
    float: unset;
    vertical-align: middle;
}

.wap-container .ser-info .left {
    display: inline-block;
    height: 100%;
    width: 100%;
    vertical-align: middle;
}

.wap-container .ser-info .right {
    text-align: right;
    -webkit-box-sizing: border-box;
    -moz-box-sizing: border-box;
    box-sizing: border-box;
    font-size: 0;
    line-height: 50px;
    position: absolute;
    right: 10px;
    top: 0;
}

.wap-container .ser-company {
    max-width: calc(100% - 120px);
    max-width: -moz-calc(100% - 120px);
    max-width: -webkit-calc(100% - 120px);
}
.wap-container .ser-company,.wap-container .connect-info{
    vertical-align: top;
}
.wap-container .sys-msg {
    bottom: unset;
    top: -18px;
}
.wap-container .in-input{
    display: none;
    font-size: 12px;
    vertical-align: top;
    margin-left: 6px;
}
.wap-container .allQuestion_bot{
    height: calc(100% - 90px);
    height: -moz-calc(100% - 90px);
    height: -webkit-calc(100% - 90px);
}
.wap-container .send-msg-mask{
    position: absolute;
    width: 100%;
    height: 50px;
    bottom: 0px;
    background: #000;
    opacity: 0.6;
    display: none;
}
.wap-container .end-session-box{
    height: 50px;
    width: 100%;
    background: #fff;
    text-align: center;
    line-height: 50px;
    position: absolute;
    bottom: 0;
    display: none;
}
.wap-container .end-session-box span{
    color: #fff;
    display: inline-block;
    background: #19CAA6;
    height: 30px;
    line-height: 30px;
    cursor: pointer;
    padding: 0 10px;
    margin: 0 10px;
}
.wap-container .more-btn-wap #replace-btn {
    display: none;
}
.leave-title{
    line-height: 50px;
    text-align: center;
    height: 100%;
}
.chatGoodsmsg .m7_goods {
    width: 100%;
    overflow: hidden;
    background: #fff;
    margin-bottom: 10px;
    border: solid 1px #d9d9d9;
    border-radius: 2px
}
.chatGoodsmsg .m7GoodInfo_pro {
    padding: 10px;
    margin: 0;
    vertical-align: top;
}
.chatGoodsmsg .m7GoodInfo_pro .m7GoodInfoLeft{
    height: 50px;
    width: 50px;
    text-align: center;
    vertical-align: center;
    display: inline-block;
}
.chatGoodsmsg .m7GoodInfo_pro .m7GoodInfoLeft img {
    max-height: 50px;
    max-width: 50px;
}
.chatGoodsmsg .m7GoodInfoRight {
    display: inline-block;
    vertical-align: top;
}
.chatGoodsmsg .m7GoodInfoRight span {
    display: inline-block;
    overflow: hidden;
    width: 100%;
    text-overflow: ellipsis;
    -o-text-overflow:ellipsis;
    -moz-text-overflow: ellipsis;
    -webkit-text-overflow: ellipsis;
    display: -webkit-box;
    -webkit-line-clamp: 2;
    -webkit-box-orient: vertical;
}
.chatGoodsmsg .m7GoodInfoRight .m7_ptit {
    position:relative;
    color: #000;
    font-size: 12px;
    line-height:1.4em;
    /* 3 times the line-height to show 3 lines */
    height:2.8em;
    overflow:hidden;
}
.chatGoodsmsg .m7GoodInfoRight .m7_ptit:after{
    /*content:"...";*/
    /*font-weight:bold;*/
    /*position:absolute;*/
    /*bottom:0;*/
    /*right:0;*/
    /*padding:0 20px 1px 45px;*/
    /*background:url(http://newimg88.b0.upaiyun.com/newimg88/2014/09/ellipsis_bg.png) repeat-y;*/
}
.outer-right .cardInfoMsgRight .m7_pinfo {
    font-size: 12px;
    color: #595959;
}
.outer-right .cardInfoMsgRight .m7_price {
    font-size: 14px;
    color: #ff6b6b;
}
.chatGoodsmsg .m7_send_goods {
    display: block;
    /* line-height: 26px; */
    padding: 0 25px;
    width: 2em;
    margin: 0 auto 10px;
    color: #73aaea;
    border: 1px solid #73aaea;
    border-radius: 13px;
    cursor: pointer;
    font-size: 14px;
}
/*发出去的商品信息*/
.outer-right.m7_goods {
    width: 80%;
    border: solid 1px #d9d9d9;
    cursor: pointer;
    background: #fff;
    border-radius: 2px;
}
.outer-right.m7_goods:before {
    border: none;
}
.outer-right.m7_goods .m7_pro {
    padding: 5px 0 5px 5px;
}
.outer-right.m7_goods .cardInfoMsgLeft {
    width: 50px;
    height: 50px;
    display: inline-block;
    margin-right: 10px;
}
.outer-right .cardInfoMsgLeft .cardInfoMsgLeftImg {
    max-width: 50px;
    max-height: 50px;
}
.outer-right .cardInfoMsgRight {
    display: inline-block;
    vertical-align: top;
}
.outer-right .cardInfoMsgRight span {
    display: inline-block;
    overflow: hidden;
    white-space: nowrap;
    width: 100%;
    text-overflow: ellipsis;
}
.outer-right .cardInfoMsgRight .cardInfoMsgRight1 {
    font-size: 12px;
    color: #000;
}
.outer-right .cardInfoMsgRight .cardInfoMsgRight2 {
    font-size: 12px;
    color: #595959;
}
.outer-right .cardInfoMsgRight .cardInfoMsgRight3 {
    font-size: 14px;
    color: #ff6b6b;
}
/*#image-btn-wap {*/
    /*cursor: pointer;*/
/*}*/
.more-btn-wap #image-btn-wap,.more-btn-wap #file-btn,.more-btn-wap #video-btn,.more-btn-wap #replace-btn {
    float: left;
    margin: 12px 0 0 12px;
    width: 48px;
    height: 64px;
    cursor: pointer;
    position: relative;
}
.more-btn-wap #file-btn-img {
    cursor: pointer;
}
/*.more-btn-wap #file-btn{*/
    /*position: relative;*/
    /*left: 60px;*/
    /*top: 4px;*/
/*}*/
.file-btn-seat{
    width: 48px;
    height: 64px;
}
.robotQuestion{
    color: #108EE9 !important;
    text-decoration: none !important;
}
.robotQuestion:hover{
    text-decoration: underline !important;
}
.font20{
    font-size: 20px !important;
}
.customerMsgTime {
    font-size: 12px;
    color: #8D8D8D;
    margin-right: 10px;
    float: right;
}
.agentMsgTime {
    margin-left: 9px;
}
.customerMsgTime {
    font-size: 12px;
    color: #8D8D8D;
    margin-right: 10px;
    float: right;
}
.agentMsgTime {
    margin-left: 9px;
}
.m7_voice {
    cursor: pointer;
}
.m7Voice{
    display: inline-block;
    height: 16px;
    vertical-align: middle;
    width: 30px;
    text-align: center;
}
.m7_voice_icon{
    display: inline-block;
    width: 16px;
    height: 16px;
    background: url('../images/voice.png') no-repeat;
    background-size: auto 100%;
    vertical-align: middle;
    margin-right: 6px;
}
.m7_voice_play .m7_voice_icon{
    background: url('../images/voice2.gif') no-repeat;
    background-size: auto 100%;
}
.association_arr{
    display: none;
    position: absolute;
    bottom: 130px;
    font-size: 14px;
    width: 100%;
    background: #fff;
    border: 1px solid #dfdfdf;
    box-sizing: border-box;
    border-bottom: none;
}
.association_arr.wap_page{
    bottom: 50px;
    border: 1px solid #dfdfdf;
}
.association_arr.wap_page_pc{
    width: calc(100% - 144px);
    left: 48px;
}
.association_click{
    height: 40px;
    line-height: 40px;
    overflow: hidden;
    padding: 0 10px;
    white-space: nowrap;
    text-overflow: ellipsis;
    cursor: pointer;
    box-sizing: border-box;
    color: #777;
    position: relative;
}
.association_click:after{
    content: "";
    position: absolute;
    bottom: 1px;
    width: 100%;
    left: 10px;
    height: 1px;
    background: #ddd;
}
.association_click:last-child:after{
    display: none;
}